Monthly Archives: February 2015

World Cookie Domination?

If you’ve been lucky enough to stop by PJP Buttonwood on just the right day, then you likely know that Jeanne makes insanely delicious cookies.  And pretty true to Jeanne’s creative genius style, she just created her cookie recipe from everything that goes on in her mind (which is, actually, an overwhelming premise to consider).  And when she gets the inclination, she makes a batch of cookies for us to share among ourselves and our customers.  Almost everyone stopping by PJP Buttonwood today was treated to an awesome cookie with their pie purchase.  And in all fairness, Team PJP ate an embarrassing amount of cookies.

Mac has never worked on a cookie day, so today was his first.  (Also, Jeanne let him pick the music before we opened and he was just so relieved to not have to listen to her preferred “Coffeehouse” station for the sixth day in a row that he was pretty much already having a winning Thursday.)  And then this…

Cookie Magic

I think beyond his dancing, Jeanne screaming “are you videotaping it?” is my favorite.  All I see in my head when she yells that is this…

jvc camera


For Sanity’s Sake.

Since last April, we’ve purchased over 10,000 baby pie tins from the same source –  (And, as a side note, I actually dislike this name more than our baby box source name…  Webstaurantstore is an awkward pseudo-word and it is virtually impossible to spell from memory.  And it makes me think about dinosaurs, not kitchen supplies, for some inexplicable reason.  But I digress.)

Our baby pie tins are really the perfect size…not too small like a budget .97 cent frozen pot pie.  But they also aren’t so big as to miss the whole point being individually sized.  (And if you want to get technical, the perfect tin measures about 5 1/2 inches in diameter and 2 1/8 inches deep.)  The die for our pie press was actually hand-cut to match the baby pie tins from webstaurantstore.  That shows just how committed we are to using that particular baby pie tin.  It is just like tattooing your spouse’s name on your left ring finger instead of wearing a wedding ring because you are just so convinced that you’ll never need or want that tattoo removed.  It is commitment PLUS.

And so you know what is coming next, right?

Our shipment of tins arrived last week and as soon as I opened the box, the tins looked different.  They were packaged differently and upon closer inspection, they were actually about 1/2 an inch deeper than our standard tin.  And while a half an inch seems like a very small difference, it basically renders obsolete our pie press and our method of pre-measuring the amount of dough for each tin.

After a quick consultation with (complete with measurements and photographic comparison), the customer service specialist promised to ship out the correct tins immediately…even at no-cost overnight shipping.  MUSIC TO MY EARS.  And when our FedEx guy showed up the next morning, we heralded the box of new tins with a small ticker tape parade.  Except when we opened the box, the new tins were identical to the tins that we were returning.  BECAUSE THEY WERE STILL THE WRONG TINS.


And this time when I called back, I was decidedly more shouty and less patient than the day before.  Especially when the person asserted over and over again that the tins shipped were identical to the previous 10,000 tins that have been shipped to our storefront over the last 10 months.  EXCEPT THEY ARE NOT THE SAME TINS.

I spent some time researching our elusive tins on the Internet and learned that beyond, our only other option is to order directly from the manufacturer.  And they are super excited to help, if we want to order 25,000 tins at once.  And I don’t because I don’t have a spare $22,000 in cash or a small warehouse to store them in.  That is why middleman retailers like make business doable for so many small businesses…but it only works when they ship you the product they advertise.

So…I’ve somehow ended up in a stalemate with a company whose name I have trouble spelling.  They assure me that the tins we received are identical to the thousands of tins we’ve received before.  I’ve assured them that based on conventional measurement, the tins are not the same. They say we are wrong.  We say that are wrong.

I think after we achieve World Pie Domination, I’ll start a side business of supplying our own pie tins.  For sanity’s sake.

In Case…

  1. In case you were wondering, I spent the better part of an afternoon on the Internet desperately trying to convince myself with research that The Kroenke Group’s invoice for $44,000 in sweeping charges was something other than actual sweeping with a broom.  No such luck.
  2. In case you were wondering, we’ve spied no sweeping at 3601 Buttonwood over the course of the last few days.  Or ever.
  3. In case you were wondering, the only way I would consider paying my .096% pro rata share of the $44,000 sweeping bill is if Dick Van Dyke himself showed up in the parking lot at PJP and sang the “Chim Chim Cheree” sweeping song from Mary Poppins solely for my enjoyment.Mary-Poppins-mv16
  4. In case you were wondering, I’ll stop talking about the Great Sweeping Incident of 2015 now.  Unless you want to email me to talk about it.  Or text me.  Or tweet me.  Or Facebook me.  Or Instagram me.  Or come visit me In Real Life.
  5. In case you were wondering, we took our PJP Tasting Party on the road last week to see our friends at  We visited their home office to hang with 24 super fun people who wanted to chill on a Friday afternoon with 15 different types of pies.  Just like our in-store events, we didn’t reveal the pie types until after everyone had eaten and made their guesses.  And in the best sort of party, the guests left completely stuffed and with enough leftover pie to last a week.  And we left with the dirty dishes and 24 new friends.  We are calling this whole concept the PJP Roadshow.
  6. In case you were wondering, I have Uptown Funk stuck in my head.  And the saddest thing is that most people who enjoy that song aren’t even old enough to remember that Michelle Pfeiffer was at her peak as Stephanie Zinone in Grease 2.  And I’m sorry but Cool Rider is cinematic gold. tumblr_nernfiNy7l1slj0sxo3_500
  7. In case you were wondering, making our weekly To-Do list is keeping us marginally on target with our goals.  Approximately 61% of last week’s goals were accomplished and considering one of those goals was “stay focused”, we deem it a marginal success.
  8. In case you were wondering, we have a number of PJP baking parties on the books for the coming weekends and it made us think about the masses that want to hang out with us and drink wine and bake pie on an average Friday night (and by masses, I mean all three or four of you).  So on March 13th, make plans with your very favorite person to bake pie, drink wine, and hang out at PJP.  Bring a person you love.  Bring a person you hope loves you.  Bring a person who knows the worst about you and loves you anyway.  Bring a person who loves you and is willing to text you all day about the merits of different dry shampoos, Mr. Big, 6th grade math, childhood homes, and someone who was mean to one of you in 1987.  (In case you were wondering, my bestie just smiled at this.)
  9. In case you were wondering, I used the word “analytics” today in conversation with Behind-The-Scenes-Tech Guru Jason.  Three hours later, he is still mumbling “I can’t believe you said ‘analytics’.”  Between just you and I, neither can I.  Who am I becoming?
  10. In case you were wondering, you can find some other random thoughts I have about life, business, and whatnot on the Inside Columbia webpage.  You would think I would be all out of words after all this…but nope.